UPS and FedEx deliver more than 35 million packages a day. They do a pretty good job of hitting their delivery commitments. For 2018, FedEx on time delivery was 97.6%. UPS delivered 98.3% of its packages on time. For argument’s sake, let’s say the carriers combined for 98% on time delivery. That means that 2%, or 700,000 shipments arrived late each day. What do you do if your shipment is one of those 700,000? Do you file a claim for refund? Learn what your refund rights are by reading the full white paper.

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