Please see below from Estes regarding service:
All, my apologies for confusion on our Portland, OR issues, this is an evolving situation. Here is our current position:
- Attached are the OR zip codes affected
- This embargo applies only to our Transactional (GP) program, IB and OB from these OR zips
- The cause of this disruption is an extreme volume of business and an outbreak of COVID affecting personnel
- We are also seeing disruption in our Sacramento, CA location due to extreme volumes
- Customer Specific (CSP) programs are not currently disrupted, though the terminals are behind by 1+ weeks in unloading trailers, and delays will result
- Our hope is this is a short term disruption, as personnel have been sent to assist
- We have also suspended, until further notice, Time Critical guarantees into shipments serviced by Portland, OR and Sacramento, CA