Job Summary and Responsibilities:

Under the direction of the Operations Manager, the Data Entry Specialist ensures accurate data entry and responsibilities:

  • Transfer data from paper formats into database system using keyboards and scanners
  • Verify data by comparing it to source documents
  • Collect and determine information before entering data into software programs
  • Update existing data
  • Enter personal customer information into database
  • Review all data for errors and report unusual findings to management
  • Resolves problems by clarifying the complaint/concern, determining root cause, selecting and explaining the best possible solution; expediting correction or adjustment and follow up to ensure resolution
  • Recommends potential process improvements or services to Operations by collecting carrier information and analyzing customer/carrier needs and requests
  • Processes invoices to escalate insertion of any past due or aged records
  • Works independently and prioritizes tasks efficiently
  • Contributes to team effort
  • All other duties assigned by management

Skills and Qualifications:

  • Minimum of high school diploma or GED
  • Ability to communicate effectively across all levels of both customer and carrier’s organizations
  • Problem solving and strong organizational skills with attention to detail
  • Highly motivated with an ability to work independently as well as in a group setting
  • Must have excellent phone and email communication skills and ability to multitask and assist clients after hours.
  • Solid understanding of MS Office, Windows, and basic business software

Perks and Benefits:

– Medical Insurance

– 100% Employer Paid Dental, Vision, and Life Insurance

– Short Term Disability, Long Term Disability

– 401k with employer match

– PTO and Holiday Pay.

TFM is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Salary: $31,200 – $35,000

Other Benefits:

  • Flexible schedule
  • Flexible spending account
  • Health savings account
  • Professional development assistance
  • Referral program
  • Retirement plan


  • Monday – Friday, Daylight, Full Time